SERVICES / REPAIR
Aircraft component repair management
Civilon coordinates the commercial, documentation and logistics process. Appropriately approved third-party repair facilities perform the physical inspection, test, repair or overhaul work.
PROCESS / 01
One desk through the repair cycle
- 01
Receive the removed unit and requirement
- 02
Review removal information and available records
- 03
Identify an appropriately approved repair facility
- 04
Coordinate evaluation, teardown findings and workscope
- 05
Review quotation, over-and-above findings and turnaround
- 06
Obtain customer approval at commercial checkpoints
- 07
Monitor progress and review release documentation
- 08
Coordinate warranty follow-up and return shipment
DECISION SUPPORT / 02
Repair, exchange or replacement
- Evaluation and workscope review
- Over-and-above findings
- Repair-versus-exchange comparison
- BER decision support
- Turn-time monitoring
- Warranty terms stated by source
COMPONENT FAMILIES / 03
Typical repair requirements
- Starter generators and accessories
- Fuel pumps, controls and valves
- Hydraulic actuators
- Wheels, brakes and landing-gear components
- Avionics and instruments
- ECS, pneumatics, lighting and transparencies
START / RFQ
Send the removed-unit requirement.
Include part and serial information, removal reason, available records, aircraft context and required return timing.
- Physical work is performed by the selected third-party facility
- Customer approval is required at commercial checkpoints
- Release-document and return requirements are reviewed before shipment